Notice to customers using GP-Pro EX

Posted: Sep. 28, 2018

Thank you very much for your continuous use of Pro-face products.
For those who use GP-Pro EX, we will report as described below.

Summary

We’ve found that a warning message of detected virus is displayed with some virus checking tools or the target file is deleted regarding a file while our software called GP-Pro EX is being installed or in an environment in which it has been installed. The file is applicable to this virus check warning only and it has nothing to do with virus.

Applicable products

Screen Editor [GP-Pro EX]:

Product ModelPFXEXEDV*, PFXEXEDLS*, PFXEXGRPLS*
Target VersionAll versions

Measures

Download and install the following update module.

GP-Pro EX Update Module (Ver. 4.08.101 or later) *1

*1 Membership Registration is required.

Inquiry

If you have any inquiries, please contact our sales office in your region.

For contact information, please refer to the "Inquiry" page.