How To Get Started
Pro-face has a Product Modification Department that is unequalled in the industry. We can tailor our products to meet the individual needs of your organization. Benefits of Product Modification include part number protection, price stability, and unique industry offerings!
- Review our Product eCatalog or the Product section of our web site to select the HMI or IPC you want to customize.
- Contact your Pro-face Area Sales Person to request your modification. If your product modification involves a custom overlay on an HMI, please visit hmioverlays.com to upload your artwork and we will contact you for the details.
Custom Overlays or Logos
Bundled Solutions
Pro-face can combine any Hardware / Software configuration under a single part number to make ordering easier than ever! The bundling option also provides a single price for a complete solution!
Custom IPC Images and Pre-Loaded HMI Projects
Reduce engineering set-up time and costs! Let us work WITH your company to create an image the way YOU want it. Your custom image will be shipped on every new product you purchase and stored here at the factory for your peace of mind.
Custom Hardware*
Do you need a higher capacity drive than we offer? Do you need more memory? Do you need a third party device and drivers installed BEFORE we ship the product to you? Our Technical Engineering staff will configure your hardware to meet the specifications YOU require.
Find your local distributor now to see what we can do for you!
*Product Modifications are non-cancelable, non-changeable, and non-refundable.
Types (Contact Your Local Area Sales Manager for a more detailed process):
PM Lite - Custom Logos, Overlays, Bundling PF/SE Products, Part Number Protection
PM Base - Pre-Registration and Pre-Install Software, Software Configuration, Custom Label (other than logo and overlays)
PM Lite – 1 week depends on customer response times
PM Base - 2-3 weeks depending on customer and procurement response times
PM Heavy - 4-6 weeks depending on customer and procurement and Feasibility Teams response times
Timeline Expectation for PM Orders Based off Type and part availability
PM Lite – 1st time buy up to 12 weeks, all other orders up to 6 weeks after receipt of order
PM Base - 1st time buy up to 12 weeks, all other orders up to 6 weeks after receipt of order
PM Heavy - 1st time buy up to 16 weeks, all other orders up to 6 weeks after receipt of order
Useful Links and Contacts
Distributor Locator — www.profaceamerica.com/en-US/distributor_locator
Product Modification Department — prodmod@profaceamerica.com
Custom Overlays — www.hmioverlays.com
Product Modification Distributor Login — www.hmisource.com/pm