Posted: Mar. 3, 2014
Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom occurs in some models of GP-Pro EX.
The symptom and corrective measures for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.
Symptom descriptions
During of a GP unit's operation, an unusual time/date, "2000/00/00 00:00:00", is displayed.
Applicable combination of products
The followings are applicable products
Applicable models of Graphic Operator Interfaces:
| Series | GP4000 Series |
|---|---|
| Applicable models | All models (Except for GP4100 and GP4000M Series) |
Applicable product of Screen Editor Software:
| Applicable version | GP-Pro EX Ver. 3.00.000 to Ver. 3.60.000 |
|---|---|
| Product model | PFXEXEDV30 to PFXEXEDV35 |
| How to check the version | [Help (H)] → [About this program (A)] |
Measures
Please correct time and date manually.
When error occurs, reboot a GP unit or reset time setting.
A repair program download and install the following module.
→ GP-Pro EX Update Module (Ver. 3.60.000 or later)
To download the module, free member registration for “Otasuke Pro!” is required. Click here to register.
Inquiry
If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Contact Us" page.