NoteImportant
Updated: September 2, 2022
Posted: February 4, 2022
Thank you very much for your continuous use of Pro-face products.
We have confirmed the following symptoms on ST6000 series and EZ Tower Light. The symptom and corrective measures for this problem are indicated below. We sincerely apologize for any inconvenience this may cause you.
Symptom Descriptions
The EZ Tower Light may not turn on when connected to the ST6000 series.
Applicable combination of products
HMI Screen Editor & logic programming software, GP-Pro EX:
| Product model | PFXEXEDV40 |
|---|---|
| Target Version | GP-Pro EX Ver. 4.09.200 to Ver. 4.09.350 |
| How to confirm a version | Click on [Help(H)]→[Version Information(A)] to confirm |
Programmable HMI:
| Product Name | All ST6000 series GP-Pro EX compatible models |
|---|---|
| Target Model | PFXST6700WADE |
| PFXST6600WADE | |
| PFXST6500WADE | |
| PFXST6400WADE | |
| PFXST6200WADE | |
| System Program Version | Earlier than Ver. 2.0.17 |
| How to confirm a version | On the offline menu of the main unit. |
EZ series:
| Product Name | EZ Tower Light |
|---|---|
| Target Model | PFXZCETWHA1 |
| PFXZCETWW1 |
Measures
Update to GP-Pro EX Ver. 4.09.400 or later. Please download the latest version from here.
Measures
If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.