NoteImportant
Update: September 11th, 2023
Thank you very much for your continuous use of Pro-face products.
This note is to report the following symptom which has occurred BLUE 3.4.
We deeply apologize to our customers for any inconvenience and concerns this may cause.
Details of symptom
Editing recipe data in HMI Target (Runtime) may result in unintended changes to other recipe data.
Occurrence conditions:
Occurs when the following conditions are met.
- Multiple recipe families or multiple groups are configured in Screen Editing Software
- Load the recipe in the HMI Target (Runtime) and edit the values of binded variables, or after editing a recipe in the Ingredient Viewer, execute the "Send" operation
Target products
| Target product / version | BLUE / Version:3.4 (3.4.362) |
|---|---|
| How to check version | Click "About ..." as shown in the picture to the left to check the version information. Or check the Version Information of the Hardware Configuration object in HMI Target (Runtime)  |
Measures
A new version of BLUE has been released which addresses the above mentioned symptoms.
Please update to BLUE 3.4.1 or later via the Software Update tool.
You can also download the latest version of BLUE from our web site:
https://www.proface.com/en/hmi_design_studio/blue/page/installer
Contact
If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.
For contact information, please refer to the "Inquiry" page.